Privacy Policy

1. Introduction

At [Your Business Name] (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book or receive our mobile car detailing services, visit our website, or communicate with us.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services safely and efficiently, including:

a. Personal Information

Full name
Phone number
Email address
Home or service address (for mobile detailing visits)

b. Vehicle Information

Make, model, year, color, and registration number

c. Payment Information

Payment details (processed securely through trusted payment providers — we do not store card details ourselves)

d. Service and Communication Data

Appointment times and service history
Text messages, calls, or emails related to scheduling and service updates

e. Location Data (if applicable)

GPS or address details you provide for mobile service visits
We do not track or store your real-time location beyond your provided service address

f. Website and Technical Data (if applicable)

IP address, browser type, and cookies (for analytics and website improvement)

3. How We Use Your Information

We use your information to:

Schedule and deliver mobile detailing services at your chosen location
Communicate about appointments, updates, or special offers (with your consent)
Process secure payments and send receipts
Maintain customer service records and improve operations
Comply with any applicable legal obligations

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Secure payment processing and encryption protocols
Limiting access to personal data to authorized staff only
Secure mobile devices and password protection for staff who handle scheduling and customer data

5. Sharing Your Information

We respect your privacy — we do not sell or rent your personal information.
We may share information only when necessary with:

Payment processors (for billing)
Scheduling and booking platforms (if used)
Service partners or contractors (only when needed to fulfill your service)
Law enforcement or government agencies, when required by law

All partners are contractually required to keep your information secure and use it only for the intended purpose.

6. Cookies and Website Tracking (if applicable)

Our website may use cookies to improve functionality, analyze site traffic, and enhance user experience. You may disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications
Request a copy of your service history

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your data only as long as needed to:

Provide ongoing or repeat services
Maintain accurate business records
Comply with tax or legal obligations

After that, your data is securely deleted or anonymized.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect business changes or legal requirements. Updates will be posted on our website with the new “Last Updated” date.